Frequently asked questions

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Questions

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What does shipping cost and how long does it take?

One set: €4.95 shipping. From 3 sets we ship free, to every EU country. Delivery takes 7 to 14 working days and you get a tracking code by email. More on our shipping page.

Does it hurt?

Most people feel a light tingling. Don't press hard and don't use it on an irritated scalp.

How often do I use an ampoule?

Follow the schedule in the instructions in the box. Each ampoule is single use: throw it away afterwards and don't share it.

Who is the set for?

For adults, men and women, who want to give their scalp a steady care routine. Not for use on a damaged, inflamed or sunburnt scalp. Pregnant, breastfeeding or using medication for your scalp? Ask your doctor first.

When will I see a difference?

That differs from person to person. Hair grows slowly, so give your routine at least a few months.

Can I return it?

Unopened sets within 14 days. Opened ampoules can't be returned, for hygiene reasons.

Which countries do you ship to?

To all 27 EU countries, with tracking.